Site Logo Site Logo

Cancel And Refund

Our Refund Policies have been formulated to characterize the circumstances under which Omnist Techhub Solutions will process the refund of the project, the procedure for asserting a refund is the sole duty of Omnist Techhub Solutions in conditions bringing about such a case.

By enrolling for any of our administrative services, you are proclaiming that you acknowledge and agree with all the terms and conditions laid out in the refund policy.

At Omnist Techhub Solutions, we initially freeze the scope of the project with multiple meetings and brainstorming over the business plan that the first party referred to as the client shares with Omnist Techhub Solutions and then take approvals over the same, before we could actually jump towards accepting payment of the project, Only after finalizing the scope of work and signing/approval over contract papers of the project.

We proceed to raise invoices and accept payment for the same.

Our final aim before we proceed to file a Refund/cancellation of the project is to have a thorough discussion regarding the issues or problems faced in the project and reach out to a common ground to resolve the same, although if the issues still persisted, we would request you to email us so that we can have a final dialogue. If we could not conclude to a common ground after all these discussions, then refund claim will be filed.

Eligibility for Refund:

  • Only if the claim is done within 12 hours of processing the payment of the project.
  • Only if the project is not processed by the development team.
  • Only if no development work has been done over the project.
  • Only if payment is not processed to any third party who is directly or indirectly related to the project.

If the client fulfills all the Refund criteria then payment will be remitted to the first-party account only after deducting 35% of the total payment made as a cancellation charge (excluding transaction cost to the initiated refund) to process the transactions between the companies.

Omnist Techhub Solutions declines all the cancellations/Refund filed while the project is under development and in any case if the claim is made for under development project it would be settled by fixing bugs or issues shared by the client which completely depends on mutual agreement and scope of work freezed before initiating the development. However, under exceptional situation Omnist Techhub Solutions would not return the paid amount although it can be settled in some other projects that client wishes to be developed.

Refund Policy for Resource Segmentation Services

For Resource Segmentation Services, the payment model is based on post-service billing, where the client is invoiced after one full month of resource allocation and service delivery.

Because dedicated resources are assigned exclusively to the client and services are fully rendered before billing, no refunds will be provided under any circumstances. This includes, but is not limited to:

  • Project cancellation or discontinuation
  • Partial utilization of the allocated resource
  • Changes in project requirements
  • Dissatisfaction with performance after services have been delivered
  • Any unused portion of the monthly service period

Once a monthly invoice is raised, the amount becomes final, non-cancellable, and non-refundable.

India Office

B6-703, GH-5B, Techzone 4, Cherry County, Greater Noida West, Gautam Buddha Nagar, Uttar Pradesh, 201306

UAE Office

Abraj Center, Plot No 619-0, Makani No 584 Naif, Dubai, UAE

Canada Office

3122 Hurontario St, Mississauga, Ontario L5B 1N8, Canada